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The Francis Hotel, Portland
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Key details
About the Hotel
747 Congress Street,
Portland,
Maine,
United States,
ME 04102,
Maine
The Francis Hotel, a 5-star Victorian Gothic mansion designed by architect Francis Fassett in 1881, features Mid Century Modern furniture and local artwork within Portland's arts district. The locally-owned boutique property offers 15 unique rooms in a restored historic building with preserved period details.
Distinctive Room Options
The Francis Hotel's accommodations range from 350 to 600 SF suites with separate sitting areas to cozy queen rooms. A 425 SF suite provides a private terrace with sunset views, while the accessible Garden King room features custom-built furniture.
Local Dining Experiences
Burundi Star Coffee sources beans directly from Burundian farmers, offering fresh baked goods from The Purple Whisk and Norimoto Bakery. Wayside Tavern, located next door, serves French and Italian cuisine featuring local seafood.
Wellness and Recreation
The on-site spa provides customizable massage therapies and treatments. Guests receive complimentary access to a local fitness center and can explore hiking trails at the 90-acre park surrounding Portland Head Light.
Culture and Access
Portland Museum of Art, the state's largest art institution, lies within walking distance. The Francis Hotel sits 6 miles from Portland International Jetport, with city's best bakeries, bars and restaurants in close proximity.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Off-site car park
Luggage storage
24-hour services
24-hour security
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Welcome drink
Business
Meeting/ Banquet facilities
Children
Cots
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
747 Congress Street,
Portland,
Maine,
United States,
ME 04102,
Maine
Map view
747 Congress Street,
Portland,
Maine,
United States,
ME 04102,
Maine
City landmarks
Museum
Portland Museum of Art
760 m
Museum
Victoria Mansion
1.0
km
Museum
Children's Museum & Theatre of Maine
960 m
Museum
Wadsworth-Longfellow House
1.1
km
Baseball Stadium
Hadlock Field
880 m
Museum
Portland Observatory
2.2
km
1 Civic Center Sq
Cumberland County Civic Center
940 m
Museum
Portland Fire Museum
730 m
Museum
Museum of African Culture
900 m
Park
Deering Oaks Park
1.8
km
Portland
Commercial Street
1.9
km
Gorhams Corner
John Ford
1.3
km
Commercial St
Old Port
2.0
km
West End
640 m
Public Building
Portland City Hall
1.2
km
Library
Portland Public Library
1.0
km
Portland
Western Promenade
990 m
Baseball Stadium
Portland Sea Dogs
670 m
Gallery
Space
950 m
Mall
Renys Department Store
760 m
93 High St
Greater Portland Landmarks
760 m
crossroads of Congress Street and High Street
Congress Square Park
760 m
Church
Cathedral of the Immaculate Conception
1.6
km
Square
Monument Square
1.2
km
Museum
International Cryptozoology Museum
2.9
km
Nearby
Congress Street
Arts District
470 m
Museum
Neal Dow House
260 m
693 Congress Street
Gorham Bike & Ski
350 m
Gallery
She-Bear Gallery
510 m
Church
State Street Church
530 m
Restaurants
Roma Cafe
140 m
767 Congress St
Bramhall
130 m
769 Congress St
Tandem Coffee and Bakery
100 m
742 Congress Street
Rossobianco
210 m
3 Deering Ave Bramhall Square
Hot Suppa
280 m
703 Congress St
Pai Men Miyake
410 m
188 State Street -200
King of The Roll
410 m
675 Congress St
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
8.0
Location
7.8
Service
8.6
Dining
8.4
Guest reviews
6.2/10
based on 5 reviews
9.0
9.0/10 based on 194 reviews
James
United States,
April
2025
5.4/10
My stay at The Francis Hotel was quite enjoyable. The beautifully restored hotel provided a charming atmosphere, and I loved the immaculate cleanliness throughout. On the downside, I found the location a bit further from downtown than I expected, which made for longer walks than anticipated to reach some attractions.
Rooms
8.0
I appreciated the spaciousness of my room and the stunning shower experience. However, it could use a few repairs, as the shower head had a broken knob and the bathroom showed some wear.
Service
10.0
The staff were incredibly welcoming and attentive. They provided helpful recommendations and personalized touches that made my stay feel special.
Location
7.0
While the location had its charm, I found it to be a bit of a trek to downtown attractions. That said, it was pleasant to explore the nearby quiet neighborhood.
Dining
8.0
There were fantastic food options nearby, especially the bakery and coffee shop just across the street, which I loved for my breakfast treats. However, I wish there were more dining options available on site.
Facilities
7.0
The facilities were well-maintained, and I appreciated the amenities like the welcome drink and the cozy common areas. However, I experienced a minor issue with hot water running out during my shower.
William
United States,
February
2025
5.8/10
My stay at The Francis was wonderful, with a charming atmosphere and comfortable bedding that made it feel like home. The location was perfect for exploring the city, with excellent dining options nearby. However, I did experience some issues with the parking situation, as the instructions could have been clearer. Overall, it was a nice experience that I would happily repeat. 😊
Rooms
8.0
The Standard Queen Room was spacious and immaculately clean, without any carpet, which I really appreciated. The shower was excellent, contributing to my overall comfort.
Service
7.0
The staff were generally warm and attentive, offering helpful local recommendations which enhanced my experience. However, I encountered some impersonal service at times, particularly upon checking in.
Location
9.0
The location was fantastic, allowing me to walk to many restaurants and shops with ease. It felt vibrant and lively, giving me a great sense of Portland's charm.
Dining
9.0
I loved the nearby bakery and coffee shop options. The local wine and cookies I ordered for the room were fantastic, adding a sweet touch to my stay.
Facilities
7.0
The hotel provided free parking, though finding it was a bit tricky due to unclear instructions. Housekeeping was great, and I enjoyed the cozy lobby area.
Bruce
United States,
January
2025
6.6/10
I recently stayed at The Francis Hotel and had a mixed experience. On the plus side, I found the room clean, and the bed very comfortable. However, I was surprised by the lack of decor, leading to a rather plain vibe. Additionally, the location was a bit inconvenient for my needs as I found myself driving to reach attractions that I was interested in. Overall, I felt the hotel had potential, but my expectations weren't fully met. 🤔
Rooms
6.0
My room was quite clean and the bed was really comfortable, but it felt threadbare and lacked artwork. I noticed the furnishings were minimal, which gave it a stark look.
Service
8.0
The staff were welcoming and accessible, and I appreciated the modern text communication for concierge service.
Location
6.0
While the location had some restaurants nearby, it was not as walkable as I hoped for visiting the main attractions. I had to drive over a mile to the waterfront area.
Dining
7.0
I enjoyed the nearby dining options, though I was disappointed that the bakery across the street was closed during my visit.
Facilities
6.0
The overall atmosphere of the hotel was charming, though improvements in aesthetics and maintenance are needed in some areas.
Oscar
United States,
November
2024
7.0/10
I absolutely loved my stay at The Francis! The beautiful restoration of the 19th-century architecture gave it such a unique charm. The staff were incredibly accommodating, but I did find the check-in process a bit confusing since I wasn't sure I had to text the concierge upon arrival. Overall, the comfort of the room, especially the fantastic bed and the cleanliness, really stood out.
Rooms
10.0
My room was spacious, super clean, and had these lovely wood floors. I even had enough space to practice yoga! The bed felt amazing, ensuring I had a wonderful night's sleep.
Service
9.0
The staff were so friendly and helpful, offering great suggestions for dining nearby. They even surprised me with complimentary welcome drinks! However, I appreciated having to communicate with them via text; it was just a lot.
Location
10.0
The Francis is perfectly located for exploring Portland. I could easily walk to nearby restaurants like Empire and even popped over to Tandem Bakery for breakfast across the street. Such a convenient spot for a date night!
Dining
9.0
Having Tandem Coffee right across the street was a major win! The fresh scones delivered to my room made for a great start to the day. However, it was odd that some nearby places were closed on Monday.
Facilities
8.0
The hotel had a lovely atmosphere, with beautifully designed common areas and a relaxing vibe. I enjoyed the cleanliness throughout, though sometimes it felt like it could be more modern with additional amenities like hooks in the restroom.
Suzanne
United States,
November
2024
7.0/10
I found The Francis to be a charming boutique hotel with an impressive atmosphere and comfortable beds. The location is a bit further from downtown Portland than expected, but it's a fantastic area to explore. However, the noise from neighboring rooms can be a downside for light sleepers.
Rooms
8.0
The rooms are well-furnished and clean, creating a cozy retreat, but noise from above can be disruptive.
Service
9.0
The staff were consistently attentive and friendly, making me feel welcomed during my stay. However, I did find the text communication a bit excessive at times.
Location
7.0
The Francis is located in a creative district, which offers good dining options nearby, though it is not as directly convenient to the city's main attractions.
Dining
9.0
Having Tandem Coffee right across the street was perfect for my mornings. The food options nearby were excellent, enhancing my overall experience.
Facilities
8.0
The hotel was immaculate, and I appreciated the thoughtful welcome gestures. However, I found the parking situation a bit tricky due to limited spaces.
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